1. Introduction & Scope
Protecting the personal information you share while using the 499bit website and all its services is our foremost responsibility. This Privacy Policy applies to all users of the 499bit platform — whether you are a registered member or not.
Our Privacy Policy sets out exactly what information 499bit collects, how it is used, who it may be shared with, and what rights you have over your data. We believe transparency is the foundation of trust.
By using the 499bit website or app, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, we recommend that you discontinue use of our services.
Language & Version
This Privacy Policy was written in Bengali and tailored for users in Bangladesh. In the event of any discrepancy, the English version shall be considered the definitive text.
2. What Information We Collect
499bit only collects information that is genuinely necessary to deliver its services. We do not gather excessive or irrelevant data. Below is a detailed breakdown of the types of information we may hold:
| Type of Information |
Example |
Reason for Collection |
| Identity Information |
Full name, date of birth, national ID number |
KYC Verification & Age Confirmation |
| Contact Information |
Email, mobile number, address |
Account Management & Notifications |
| Financial Information |
BKash/Nagad number, transaction history |
Payment Processing |
| Technical Information |
IP address, device type, browser |
Security & Fraud Prevention |
| Usage Patterns |
Game history, betting patterns, session duration |
Service Improvement & Responsible Gaming |
| Cookie Data |
Session tokens, preference data |
Improving User Experience |
Good to Know
Sensitive information such as full bank account numbers or passwords is never stored in a general database. These are kept separately under the highest level of encryption.
3. How We Collect Data
499bit collects information in several ways. You should have a clear understanding of each method:
Directly from you
- Information you provide when filling out the registration form.
- Documents submitted for KYC verification.
- Payment information during deposits or withdrawals.
- Chat or email conversations with the support team.
- When participating in promotions or surveys.
Automatically
- Your device's IP address and location data.
- Browser type, operating system, and device identifier.
- Usage logs including time spent on the site and pages visited.
- Information collected through cookies and similar tracking technologies.
From Third Parties
- Transaction verification details received from the payment gateway provider.
- Identity verification results from our KYC service provider.
- Risk assessment data from fraud prevention agencies.
4. How We Use Your Information
499bit uses your information only for legitimate and transparent purposes. We never use your data for unnecessary or unethical reasons. The main use cases are:
- Account Management: To support registration, login, password reset, and overall account security.
- Service Delivery: To facilitate gameplay, placing bets, and completing deposit & withdrawal transactions.
- Verification: To verify age, identity, and payment methods (KYC process).
- Security: To detect and prevent fraud, money laundering, and other illegal activities.
- Service Improvement: To analyze data and improve the user experience.
- Legal Obligation: To comply with applicable laws and regulations.
- Responsible Gaming: To identify risky gaming patterns and provide timely support.
- Contact: To send important updates, transaction confirmations, and support communications.
- Relevant Offers: To send you promotions and bonus offers tailored to your preferences (only with your consent).
Important
We do not use your data for profiling, algorithmic decision-making, or any form of automated discrimination.
5. Data Sharing Policy
499bit never sells your personal information. However, in certain circumstances, limited data may be shared with trusted partners:
When Information May Be Shared
- Payment Processor: Payment gateway providers such as bKash, Nagad, and Rocket receive the information necessary to process transactions. They are also bound by their own strict privacy policies.
- KYC Service Provider: Third-party verification agencies receive only the minimum data required for identity verification.
- Legal Authority: Information may be disclosed to relevant authorities in response to a court order or legal obligation.
- Fraud Prevention Agency: Certain information may be shared to help prevent suspicious activity.
- Technology Partners: Server hosting and cybersecurity providers are given limited access solely for operational purposes.
Our Commitment
All of our third-party partners comply with international data protection standards. They may only use your data for specified purposes and are not permitted to use it at their own discretion or share it with others.
6. Cookies & Tracking Technologies
Cookies are small data files stored in your browser. 499bit uses several types of cookies, each with a clearly defined purpose as outlined below:
| Cookie Type |
Purpose |
Can it be disabled? |
| Essential Cookies |
Maintaining login sessions, security tokens |
No (required for the service) |
| Functional Cookies |
Remembering language preferences and interface settings |
Yes |
| Analytics Cookies |
Site usage analysis and performance monitoring |
Yes |
| Security Cookies |
Fraud detection and prevention of unauthorized access |
No (required for security) |
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
7. Data Security Measures
499bit follows the highest industry standards to protect your data. Our security infrastructure operates across multiple layers:
- SSL/TLS Encryption: All communication between the website and servers is encrypted with 256-bit SSL.
- AES-256 Data Encryption: Sensitive data stored in our database is encrypted to AES-256 standard.
- Two-Factor Authentication (2FA): Suspicious login attempts trigger additional verification steps.
- Firewall & DDoS Protection: Advanced firewall systems and DDoS attack prevention measures are in place.
- Regular Security Audits: Independent cybersecurity experts audit our systems on a quarterly basis.
- Employee Access Controls: Only authorized personnel have access to specific data, and all access is logged.
- Data Backup: All data is regularly backed up and stored in a separate, secure location.
In the Event of a Data Breach
In the event of a data security breach, we will notify affected users by email within 72 hours and take prompt steps to resolve the issue.
8. Your Rights
As a 499bit user, you have important rights over your personal data. We respect those rights and are here to help you exercise them:
Right to Access
You can view the information we hold about you at any time.
Right to Rectification
You can request a correction if any of your information is inaccurate.
Right to Erasure
After closing your account, you may request the deletion of certain data.
Right to Restrict Processing
You can request that your data be used only for specific purposes.
Data Portability
You may request a download of your data in a standard, portable format.
Right to Object
You can object to your data being used for marketing or profiling purposes.
To exercise your rights
To exercise any of the rights above, email us at:
support@499bit.ws — We will respond within 30 business days.
9. Data Retention Period
499bit does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:
- Active Account: Data is retained for as long as your account remains active.
- Financial Transaction Records: At least 5 years from the transaction date (as required by law).
- KYC Documents: At least 5 years after account closure.
- Support Chat History: Up to 2 years.
- Anonymous Log Data: Up to 12 months.
- Marketing Consent Records: Up to 3 years after consent is withdrawn (for legal evidence purposes).
Once the retention period expires, data is securely deleted or fully anonymised so that you can no longer be identified.
10. Policy Changes
499bit reserves the right to update this Privacy Policy as needed. You will be notified in advance depending on the nature of the changes:
- Minor Changes: An updated version will be published on the website, with the revision date displayed at the top of the page.
- Major Changes: You will be notified by email or on-platform notification at least 14 days before any changes take effect.
- What you should do: Continued use of our services after any changes takes effect will be considered acceptance of the updated policy.
We recommend revisiting this page from time to time to stay up to date with our latest policy.
11. Contact
If you have any questions or complaints about our Privacy Policy, or wish to exercise your rights, our dedicated team is always ready to help:
Contact Information
Email: support@499bit.ws
Response time: within 24–72 hours
Language: Bengali and English
Our privacy team takes every request seriously and works to resolve it as quickly as possible. Keeping your data safe is our responsibility — one we never take lightly.